Refund & Guarantee Policy
Refunds and cancellations are only available for orders that have not yet been assigned to a translator and have a status of New. Once your order has been assigned to a translator, it will no longer be available for cancellation and will not be eligible for a refund.
Acceptance Policy
Perfect Translation LLC., provides certified translations; however, we are not responsible for determining whether any particular organization, court, government, group, agency, company, or other entity will accept our translations. We do not provide refunds for translations that are rejected by any such entity.
Revision Policy
Our clients may request a free revision of their projects. The translator will decide whether the revision alters the original content or may correct a translation error. Under no circumstances will we revise the original content. Revisions must be requested within 30 days of project completion.
